EBD launches new website and creates owner a problem

Houghton Lodge and Gardens has a pleasant problem to solve.

Houghton Lodge and Gardens is an beautiful historic private facility in Hampshire. One of our briefs was to generate more enquiries to host weddings and receptions at the idilic setting of Houghton Lodge.

Well this we did in style! The functionality to encourage brides and grooms to request wedding brochures and at the same time provide the owners with solid tangible leads has created the management with a new problem – How to handle the volume of enquiries.

You might think this is a great situation to be in however it does not take long to disappoint people when their requests are not fulfilled in a timely and professional manner.
The moral in the story is like any good Boy Scout – Be prepared.

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Be prepared and have a process.
Be prepared and have a process.